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This position is responsible for report generation, analysis, and
troubleshooting using various computer programs and systems. Provide reporting
tools and analysis to management resulting in better informed business and/or
quality decisions. Make recommendations and participate in implementation of
projects to improve and support business processes, systems and activities. 1.
In all actions, demonstrates a primary commitment to patient safety and
product quality by maintaining compliance to the Quality Policy and all other
documented quality processes and procedures. 2. Generate and distribute
business and/or quality reports and addendums using various computer programs
and systems in a timely manner while ensuring quality of work. 3. Utilize
project management tools to identify timelines, set milestones and track
progress to ensure completion of projects as required. 4. Resolve issues by
researching the situation, analyzing information, making recommendations in
implementing improvements. 5. Create, develop, and maintain management
reporting tool proposals to facilitate business and/or quality decisions. 6.
Perform various analyses of business processes, data, reports and prepare
proposals. 7. Interact with all levels of management and with all departments
across the company. 8. Lead or assist in various other administration projects
as requested. 9. Assist with development of QSR/ISO compliant database
solutions and configuration. 10. Participate in cross functional teams that
support software projects and validation activities. 11. Ensure CFR Part
11/820.40 regulations are maintained within the automated systems. 12.
Responsible for configuration change management. 13. Perform other duties as
assigned. Requires a four-year college degree in engineering, IT, or business
and a minimum of five years of related experience that must include the
following: Four years of experience leading, assessing and proposing solutions
for deploying computer programs and system solutions, including reporting
needs and development requirements. Advanced computer software skills, i.e.
Microsoft office. One year of experience with Crystal Reports or similar
reporting tool. One year of experience with SQL/SAS or other relational
databases and basic coding languages.