University of Michigan Medical Assistant Intermediate in Ann Arbor, Michigan

Job Summary

An experienced Medical Assistant that has shown the ability to function at a high level and understand the coordination it takes to perform this role. Functions as a Medical Assistant when the need arises to help the clinic. Can only get to this level if there is a need in the clinic.


  • Review of registry data.

  • Identify improvement opportunities in preventive care and chronic disease care (e.g. diabetes, asthma, CVD and CHF).

  • Work provider’s registry or exception report to resolve gaps in care (e.g. lack of follow-up, missing tests, missing action plans, missing immunizations).

  • Contact patients and arrange appropriate testing, referrals or follow-up; document if test completed elsewhere or declines, (e.g. eye exam).

  • Schedule appointments, complete lab orders, consult requests, or providing the patient with an appointment when needed.

  • Enter CPT codes into scheduling system to permit business team’s identification of patient financial liability.

  • Develop, along with lead or supervisor and scheduler colleagues, standard work.

  • Continue to function as a Medical Assistant to fulfill the needs of the clinic.

Required Qualifications*

  • High School Diploma or GED.

  • Graduation from a Medical Assistant program or an equivalent combination of education and 3-4 years of experience.

  • Experience in panel management including provider registry data and exception reports.

  • Knowledge of basic medical terminology.

  • Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.

  • Exceptional interpersonal skills and ability to work well within a team setting.

  • Communicates effectively.

  • Demonstrates active listening, written, verbal and information technology skills.

Desired Qualifications*

  • Certification as a Medical Assistant.

  • Experience working within a large, complex health care setting.

  • Familiarity with UMHS electronic medical record systems.

  • Knowledge of University policies and procedures.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID


Working Title

Medical Assistant Intermediate

Job Title

Medical Assistant Intermediate

Work Location

Michigan Medicine - Health SysAnn Arbor, MI

Full/Part Time




FLSA Status


Organizational Group

Um Hospital


UMH - TC - Transplant Clinic

Posting Begin/End Date

6/20/2017 – 6/27/2017

Paid Time Off


Career Interest

Patient Care Services

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