Select Medical Accounts Receivable Representative - Full Time in Bingham Farms, Michigan

The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.

MAJOR DUTIES AND RESPONSIBILITIES:

Primary Functions:

  • Account resolution via communications with employers, insurance companies, TPAs and labs.

  • Incoming customer service calls with clients.

  • Processing rebills & correspondence.

  • Managing aging reports.

  • Submit employer profile updates and information as necessary.

A/R Aging Report

  • Outgoing calls to insurance companies, employers, etc.

  • Adjustments are applied when appropriate

  • Generating rebills for outstanding A/R

  • Handle Employer issues

Documentation

  • Document notes into billing system

  • Request documentation from clinics to support charges

  • Address correspondence and customer requests

Rebills

  • Generate rebills for open balances

  • Correct insurance information and redirect bills to appropriate payer

  • Update employer changes and re-submit corrected bills

Other Duties

  • Performs additional duties as assigned

EDUCATION/CREDENTIALS:

  • High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience

  • Minimum of one-year accounts receivable experience (occupational health preferred).

  • Problem solving and ability to handle multiple tasks

  • Minimum of one-year collection experience (occupational health preferred).

  • Medical billing courses may take the place of on-the-job experience.

  • Microsoft Excel, Outlook, Word experience desired

  • This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

JOB RELAVENT EXPERIENCE:

  • Excellent communication and organizational skills

  • Problem solving skills and ability to handle multiple tasks

  • Excellent writing and documentation skills required

  • One year medical collection experience

  • Ability to work independently

  • Requires outstanding customer service skills and excellent problem solving skills

  • Ability to assist peers and train new employees.

  • Consistently meets or exceeds pre-established goals

  • Ability to handle special projects

  • Ability to handle multiple duties and priorities, when assigned.

  • Experience with a multi-location practice

  • Medical billing courses may take the place of on-the-job experience.

  • Microsoft Excel, Outlook, Word experience desired

  • This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

DEMONSTRATED JOB-RELATED SKILLS/COMPENTENCIES:

  • Strong computer skills

  • Microsoft Word and Excel knowledge and experience

  • Ability to operate 10 key numerical pad by touch

  • Ability to work under tight time schedules

  • Strong customer service and communication skills

  • Excellent problem solving skills and ability to handle multiple tasks

  • Ability to work independently

  • Ability to be detailed oriented

  • Ability to assist peers

WORKING CONDITIONS/PHYSICAL DEMANDS:

  • Office Environment

  • Sitting for extended periods of time

  • Ability to lift light weights of under 15 lbs.

  • Heavy telephone work.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer, M/F/Disability/Veteran.

ID: 55648

Street 2: 30800 Telegraph Rd Suite 3900

External Company Name: Select Medical

External Company URL: www.selectmedical.com