Ascension Health Receptionist / Brighton Center For Recovery/ FT Days in Brighton, Michigan

Job ID: 201698

Receptionist / Brighton Center For Recovery/ FT Days

Brighton, Michigan


Additional Job Information

Title: Receptionist

City, State: Brighton,MI

Location: BrightonCenterForRecover-34003

Department: Telecom Switchboard 001

Additional Job Details: Full-Time,Day, 40 hours,Weekly

One free meal with every shift worked

Marketing Statement

St. John Providence Health System is a member of Ascension Health, the largest not-for-profit Catholic Health system in the United States.

Our Mission, Vision and Values: St. John Providence Health System, as a Catholic health ministry, is committed to providing spiritually centered, holistic care which sustains and improves the health of individuals in the communities we serve, with special attention to the poor and vulnerable.

Our Values: We are called to: Service of the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication

Our Vision: Our passion for healing calls us to cultivate trust, advocate wellness, and transform healthcare.

Job Description

Job Summary:

The Receptionist responsible for greeting visitors, receiving telephone calls at the main Hospital switchboard and routing calls to the appropriate department.


  • Operate multi-line telephone switchboard station, answer calls and route to appropriate personnel and/or departments. Takes/routes message when person is not available.

  • Greet visitors, vendors and patients; determine their needs and route to appropriate area.

  • Provide information to callers and/or visitors or direct to proper area.

  • Receive, sort and distribute mail.

  • Perform typing, and/or filing duties as assigned.

  • Participate in peer review process as required.

  • Train and orientate new associates as required.

  • Act courteously toward patients, visitors, co-workers and others.

  • Respond to the needs of patients, co-workers and all other interested parties in a timely manner.

  • Treat patients, visitors, co-workers and the public in a respectful manner at all times.

  • Attend required in-service training sessions and staff meetings.

  • Maintain a current level of knowledge regarding the field.

  • Maintain a safe and clean environment.

  • Comply with all infection control and safety policies/procedures.

  • Comply with regulatory agencies.

  • Perform other duties as assigned.

  • Specific Knowledge, Skills, Abilities:

  • Demonstrated proficiency in operation of basic office machines.

  • Pleasant telephone mannerisms.

  • Interpersonal skills necessary to deal effectively with associates, patients and families.

  • Physical ability, with or without accommodation, to finger, grasp, kneel, lift up to 20 pounds, pull, push, reach and conduct repetitive movement.

  • Sensory and communicative skills, with or without accommodation, to feel, hear, see and speak.



  • High School diploma or equivalent is required

Work Experience:

  • Previous work experience in a business setting and/or greeting the public required.

How To Apply

If you are interested in joining the St. John Providence Health System team, please apply by completing an online application at

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

Equal Employment Opportunity

St. John Providence Health System is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement

Reasonable Accommodation

St. John Providence Health System provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within St. John Providence Health System will be reviewed at the e-mail address supplied.

Thank you for considering a career with St. John Providence Health System.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

St. John Providence Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)