Spectrum Health Customer Service Representative Associate - Clinical Contact Center - Full Time in KENTWOOD, Michigan

Facility: Medical Group - KENTWOOD, MI Department: Contact Center Admin Category: Administrative/Customer Service Classification: Full-time with Benefits (A1) Assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving problems, understanding claims, billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc. emBasic Qualifications:/em Education - High School Diploma or equivalent Experience - 1 year of experience typically gained through skills/knowledge/abilities in related field Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category. script id="detrack" defer src="https://d2e48ltfsb5exy.cloudfront.net/t/t.js?i=0,1" data-g="3d98fc37795149efb838ad8fb4acd323151"/script