Credit Acceptance Title Clerk in *Southfield, Michigan

Title Clerk Building:Galleria Servicing Center Location:*Southfield, MI Department:Titles Division:Back End Servicing Salary:$13.40 - 14.50 Salary Basis:Per Hour Description Title Clerk Why Work For Credit Acceptance? Credit Acceptance is a rapidly-expanding company with extensive growth opportunities. We are proud to say, for the 5th year in a row, we have been named one of Fortune Magazine’s 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally. We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential. Credit Acceptance offers team members: liFlexible scheduling/li liUncapped bonus potential/li liExtensive growth opportunities as demonstrated by our track record of promoting internally /li liAn atmosphere that is collaborative, challenging, and filled with forward thinking team members/li liOngoing business training and career development opportunities/li liStrong work-life balance with generous PTO beginning on day 1/li liCompetitive market-based salary with quarterly profit sharing and annual merit bonuses/li liExcellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work/li /ul We are hiring a Title Clerk within our Titles Department. Responsibilities in your area will include: liAccurately document receipt of titles and file and store titles upon receipt from State DMVs or Dealers./li liProfessionally and respectfully communicate with internal customers to obtain needed documents or information necessary to understand their needs./li liIdentify errors on titles and escalate when appropriate./li liDistribute titles to Title Specialists when requested./li liAssist with processing title paperwork when needed.Support teams within the department as needed/requested./li liProcess titles received via mail and fax by accurately data-entering title information into our system./li liEscalate title change requests to Title Specialists. Accurately store and organize physical titles in the title room/li liPull titles requested by internal departments and provide to Title Specialists for proper distribution./li liEnsure any roadblocks preventing the team from meeting standards of service are identified and escalated to leadership./li liAdhere to Policies/Processes: You will need to remain compliant with our policies, processes and legal guidelines./li liReceive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance./li liAttendance as outlined in the department attendance policy./li /ul Who Are We Looking for? Our ideal candidate for this role needs to: liSpeak clearly, professionally and articulately/li liPossess a strong decision making ability/li liUse